QuickBooks is a critical tool for businesses to manage their finances efficiently. However, it is common to encounter issues in QuickBooks, such as the software freezing or becoming non-responsive. This issue can be frustrating, as it hinders the workflow and delays completing crucial tasks. In this troubleshooting guide, we will explore the causes of the QuickBooks freezing issue and discuss solutions to fix it.
If you find the troubleshooting methods difficult to follow or feel stuck anywhere, call us anytime and get a QB ProAdvisor to fix your QB issues and ensure smooth functioning. Get in touch with the team by dialing the toll-free number 1.855.856.0042
Causes of Why QuickBooks Starts Freezing
Examining the reasons behind the QuickBooks Desktop Freezing issue will help in finding and implementing the solutions efficiently.
- Damaged or corrupted company files can be a reason why QuickBooks starts freezing.
- Low system memory or storage space can also degrade QuickBooks's performance.
- Outdated software or hardware can also lead to an unresponsive QuickBooks Desktop.
- Network or connectivity issues can also be a prominent reason why QuickBooks stops responding.
As the reasons for frequently freezing QuickBooks Desktop are now known, let’s look at the solutions that will help resolve them.
Troubleshooting Solutions to a Freezing QuickBooks Desktop
Solutions to resolve the QuickBooks Freezing issue are explained below:
Solution 1: Close Unused Programs and Windows
Running too many programs or windows while operating QuickBooks can cause system overload, leading to the freezing of QuickBooks. One of the first steps to fix the QuickBooks freezing issue is to close any unused programs or windows.
Solution 2: Rename or Delete Damaged or Corrupted Files
A damaged or corrupted file, such as a company file, can cause QuickBooks to freeze. To fix the issue, rename or delete the damaged file as follows:
- Open the QuickBooks file.
- Search for the damaged file.
- Right-click on it and select ‘rename.’
- Give it a new name.
- Restart QuickBooks and check it is still freezing.
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Solution 3: Update QuickBooks Software to Fix the Freezing Issue
Outdated software can cause errors and malfunctions in QuickBooks, leading to freezing issues. Upgrading to the latest QuickBooks version can resolve the issue.
- Open QuickBooks.
- Go to the ‘Help’ menu in your QB program and click on ‘Update QuickBooks.’
- Follow the on-screen instructions to update QuickBooks.
Solution 4: Increase System Memory and Storage Space
Low system memory or storage space can cause the freezing issue in QuickBooks. You can add more space or memory to the system by upgrading the hardware or clearing out the temporary files and unused applications to prevent the freezing issue.
QuickBooks Freezing issue can be a frustrating and time-consuming problem that can cause workflow disruption. In this troubleshooting guide, we discussed the causes of why QuickBooks starts freezing, such as damaged or corrupted company files, low system memory, and outdated software or hardware. We also provided solutions in the form of easy-to-follow steps to resolve the issues. QuickBooks users can easily fix the issue with the solutions mentioned above to ensure the smooth operation of the software. For additional help and support resolving such performance issues in QB, reach out to us at 1.855.856.0042.
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